• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ScanJet Enterprise Flow N6600 fnw1

My scanner is using the LAN connection and always restarts on its own. The software Scan to Computer it always disables and enable for several times then it starts to restart the scanner. When I go to EWS, there is no error on the event log. Even on HP print and scan doctor the device is not listed. I tried reinstalling the HP software full package like many times and I changed the IP address to manual, it still the same problem. And I tried using the other scanner and the problem still occur. I have been tried to contact HP they not replying on WhatsApp and not answering the calls. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.