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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-14-2023 03:50 PM

HP Recommended

I need to add a scanner to my computer and I don't have a disc drive to do so.  Can I still add the scanner?

 

Category:
1 REPLY 1

‎10-14-2023 11:17 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

What's the HP printer model? The drivers can be found online.

 

Go to www.hp.com ? Support > Software & drivers to find the driver needed.

 

Alternatively, you can download HP Smart app on Mobile phone (Play Store or Apple Store) or even from Microsoft store on a Windows 10/11 PC.  The HP Smart has a scan app for printe scanning.

 

Hope this helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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