Scanning DPI setting

[millsdb]

Trying to scan photos to archive and could only find a dpi setting that went up to 300 for this printer. My previous HP printer which died went up to 1200 dpi. What is the maximum dpi this printer will scan at? and How do I find that setting?

[Dragon-Fur]

@millsdb 

Edits - Removed Content - answer has been provided by @ShlomiL 

Thanks!

Reference and Resources – (More) Places to find help, solve problems, and learn how to use your Printer

Printer Homepage – “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6978 All-in-One Printer

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

[ShlomiL · Accepted solution]

Hi,

Please make sure the scan source is set to Flatbed Glass and not to Automatic Document Feeder (If Loaded).

The flatbed glass supports up to 1200 dpi, while the ADF only supports up to 300 dpi.

Shlomi

[millsdb]

This was the solution. I was using the software from my PC not the printer screen. But I selected from the menu after pulling up scan, scan JPEG. Which does not give you an option of selecting from flatbed. When I clicked on Everyday Scan it did give me the option to select from flatbed. After digging through menus finally found the DPI setting. Thanks. I do think this process should have been simpler in the software, it should have given me the flatbed option under any scan choice on the menu.