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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎01-25-2023 08:23 AM

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer

Every time I try to scan a document to email, it tells me there’s an internal error. Retry or update firmware. I’ve checked and it says it has the most up to date firmware. What else can I try?

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3 people had the same question
2 REPLIES 2

‎01-25-2023 11:00 AM

HP Recommended

Please post a solution if you find one! It's happening on all different printer models, UGH!

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‎01-25-2023 12:09 PM

HP Recommended

Really? How long has this been happening?

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