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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-20-2022 02:05 AM - last edited on ‎10-22-2022 06:14 AM by Retired

HP Recommended
Product: HP Color LaserJet Pro MFP M477fdw
Operating System: macOS 12.0 Monterey

Every time I wish to scan I document HP Smart makes me log into my account. Even if I scan multiple times in an hour. This adds minutes to each scan. Very frustrating. HP Smart is slow to open, then log in, open a browser window, and request the scan- for a printer sitting across the room. Is there a way of bypassing HP Smart? I've tried loading other software without success.

2 people had the same question
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