Scanning Multiple Pages With EWS

[sonny1956]

Hi,

I have a HP Smart Tank Plus 551.  I can scan multiple pages into one PDF when using HP Smart but I cannot figure out how to do it with EWS.  How do I do that?

Thanks.

Brad

[Dragon-Fur]

@sonny1956 

Welcome to the HP Community Forum.

If your printer EWS supports Webscan,

Webscan can be configured to scan from the glass or -- if supported -- the ADF on the printer

Additional Webscan features depend on the printer model.

Webscan – located in the Embedded Web Server (EWS) – No additional software

This option requires a network connection and EWS

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

First Time Use Only:  Enable  Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
• Click Apply to save any changes

Use Webscan

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

EWS_9025_Webscan_3

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP Smart Tank Plus 551 Wireless All-in-One 

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[sonny1956]

Just realized I have another problem with EWS scan.  When I scan with EWS,  a new tab opens in Chrome browser and displays the document I have scanned.  I can print it fine.  However, if I click the Download icon, the download fails.  Says "failed - network error".

So two issues with EWS scanning now.  Can't download and cannot add multiple pages.

[Dragon-Fur]

@sonny1956 

Can't help with Chrome browser - I've not used it for a long time.

I'd guess a printer selection or a permission problem.  ??

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[sonny1956]

Hi,

Thanks for the reply.  I have enabled EWS scan in security settings, I can scan and print an EWS scan fine.   Just cannot download or add pages. 

Looks like my Webscan settings are different from yours.  I do not have a Source setting.  See below.

[sonny1956]

I've noticed it says "User PDF viewer controls to download and print".  Maybe browser need some sort of PDF viewer plugin?

I've tried with Edge, same problem.

[sonny1956]

Making progress, installed PDF Viewer plugin to Chrome.  Now get this below.  It seems cannot find document stored on printer.