• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-08-2019 09:42 AM

HP Recommended
Product: Aspire ES1 732
Operating System: Microsoft Windows 10 (64-bit)

I am trying to scan multiple pages from the feeder.  I have a deskjet 2050 all-in-one j510 printer.  I have installed both HP Scan and Capture and Scan Extended.  I have specified the feeder as source of paper.  It does not pick up.  The feeder works when printing though.  What to do?  Help!  Thanks.

1 REPLY 1

‎02-08-2019 12:18 PM

HP Recommended

Hi,

The HP Deskjet 2050 does not have a feeder, it only have a Flatbed Glass and an input tray for printing is not used for a scanner.

 

from HP Scan Extended ensure the scan resolution is 300 dpi or lower and the Scan Viewer option is checked, then click Scan.

Once scanning the first page replace the original on the glass and click the plus sign below the scan preview to scan additional pages, once completing your scan click the save button.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.