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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Envy Printers
Microsoft Windows 10 (64-bit)

Dows anyone know if the new software that comes with the printers will allow you to scan multiple pictures at once and save each picture individually?  Thinking about getting a new printer and won't spend until I can find one thatdoes.

 

I have a Photosmart Premium C309g that stopped working and cannot get parts.  The HP Solution Center that come with the printer let me scan multiples and save them all individualy.

 

I tried on our old Photosmart 5520 and the Printer Assistant that came with that will only scann all the pictures into a single image.

2 REPLIES 2
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The software should allow you to scan multiple photos.

 

Check out this example:

 

HP Deskjet 2652 & 2655 : Scan Multiple Photos with Auto Crop

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

@Sweathog66 

 

Assuming your Photosmart Full Feature Software is installed (likely), try / consider adding the following scan alternative:

 

  HP Scan Extended 

Download, save, and install to use.  Exceptional free HP scan program:  HP Scan Extended features include (and are not limited to): Single, Multiple scans, Image and PDF scans, Email as PDF / JPEG, Source selection, Page Size choices include Auto-Detect (extracts image / document boundary).  May include OCR (Save as Editable Text).

NOTES

  • HPSE is an older subset of the printer software; features are very similar to scan software included in 2015 or newer Full Feature Software packages.
  • If you have the newer version of the scan software inside your Full Feature Software, use that: Printer Assistant shortcut icon on Desktop (named for printer) > Scan a document or image (wording varies).
  • Although the HPSE program works as a separate program, HPSE is dependent on the infrastructure provided by the printer software. The Full Feature Software for your printer should be installed before installing HPSE.

 

Install the software

 

Optional:  Add HP Scan Extended shortcut to Taskbar / Send to Desktop / Pin to Start

 

Open File Explorer > Navigate to C:\Program Files (x86)\HP\HP Scan Extended\bin

Right-Click HPScan.exe > Select Pin to Taskbar / Send to Desktop / Pin to Start

 

Open HP Scan Extended

Place the photos on the printer glass - arrange with at least about a half inch between photos

Set Page Size to Auto Detect Size

Check the other settings, including options in More > Destination

 

Note: Destination is where you can change the "scan" name prefix and (if desired) add the date / time designator to the name function.

 

 

Example
HP_Scan_Extended_Shortcut_1.HP_Scan_Extended_Shortcut_1.

 

Reference and Resources – Places to find (more) help and learn about your Printer

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware Updates, Videos, Bulletins/Notices, How-to, Troubleshooting, User Guides, Product Information, more

HP Photosmart 5520 e-All-in-One Printer series

 

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Dragon-Fur

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