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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-15-2022 07:53 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi, I have just bought the Smart Tank 515 All in One printer. It was installed using the Smart App. The scanning is not working and when I use the Hp Doctor to fix the scanning it gives "DEVICE MANAGER" error and to restart the computer. However, nothing happens. I have tried it several times. 

I use a Windows Laptop with win 11.

 

Thanks for any suggestions.

Category:
1 REPLY 1

‎10-25-2022 11:40 AM

HP Recommended

Hi @Majaz,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing scanning issues with your HP Smart Tank 515 All in One printer.

 

Click Here to download the scanning software.

 

Let me know if this works.
Take care and have a good day.
 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
 

Rainbow23 - HP Support.
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