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- HP Community
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- Scanning, Faxing, and Copying
- Scanning Results In Huge File Size

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04-15-2018 01:12 PM
I recently installed my HP Office Jet 3830 and have scanned a few documents and photos. The resulting scans are in .BMP format and are huge (i.e. 11.6 MB). How can I use this scanner to produce scanned documents in .JPG format which are much smaller in file size ?
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Accepted Solutions
04-15-2018 02:22 PM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Check all your settings and expand all tabs and all + signs to see all options that available.
Make searchable PDFs scans with this free scanning software - https://www.naps2.com/
NAPS2 also allows you to:
- Maximize and resize the scanning screen on your computer.
- Scan over 300 ppi from the Glass or ADF.
- Save multiple pages (over 300 ppi) to one PDF file.
Let us know.
04-15-2018 02:22 PM
Scanning issues…
Please try this scan solution:
HP Scan Extended
For Windows: ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
Once downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Check all your settings and expand all tabs and all + signs to see all options that available.
Make searchable PDFs scans with this free scanning software - https://www.naps2.com/
NAPS2 also allows you to:
- Maximize and resize the scanning screen on your computer.
- Scan over 300 ppi from the Glass or ADF.
- Save multiple pages (over 300 ppi) to one PDF file.
Let us know.