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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎03-20-2024 02:45 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to scan a legal document from the top tray of the printer but it's not pulling the document.  An I'm not getting to change the drop down on the scanner menu from Scanner Glass.  Help please.

Category:
1 REPLY 1

‎03-20-2024 03:41 PM

HP Recommended

@Stacy401 

 

Welcome to the HP Community --

 

There is no indication in the user manual that you can use the top input tray to Scan .

Not.

 

The printer lacks an Automatic Document Feeder -- an ADF is typically used for copy and scan of multiple page documents.

 

Product Specifications for the HP DeskJet Ink Advantage 2375 All-in-One Printer (7WQ01A)

 

The printer appears to support printing on legal size paper.

 

User Guide 

Page 31

 

The settings do not show the option to select the top input paper tray to scan because the printer cannot use the paper input tray as a scan input tray.

 

You need a printer (for example Envy or OfficeJet) that includes an ADF.

 

 

 

References / Resources

 

HP Printer Home Page - References and Resources

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“Things that are your printer”

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HP DeskJet Ink Advantage 2375 All-in-One Printer  

Dragon-Fur

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