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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color LaserJet Pro MFP M177fw
Microsoft Windows 11

Printer has been working well with no issues and then one day, no new changes to pc or to printer drivers, the scanning just starts and then stops. HP smart app just says "Scanning is Currently Unavailable" but resetting does nothing.

 

Copying also fails the same way, you click copy, it begins to calibrate, then just goes back to home screen. Does not give specific error, just goes back to home screen.

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