We got new printers installed running Win10Pro. Previously I used a unit with Win7 Pro which I later did an in place upgrade to Win10. Not by choice. On the former unit al I had to do is select Scan, the PC, and file type and we were off to the races. With the new units I get an error message the Envy cannot connect UNLESS I try to scan a second time. Then the HP AIO WIA app pops up. Why? How to fix?
1. Print a Configuration Page to get the printer's IPv4 address (you can also tap on the wireless icon on the Front panel of your Printer to get the IP address) 2. On your PC, go to Control Panel, from Devices and Printers, Right-Click the printer and Left-Click Printer Properties, select the Ports tab. 3. Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard. 4. Type in the proper IP address for the printer.
Worse than broken printer software, "in place" upgrades MIGHT leave your computer "mostly in one version of Windows" but with remnants of the "old" Windows hiding in odd places. You should ignore this observation as long as you don't have odd, nefarious, continuing issues with your computer and the various software programs installed. There is nothing "different" about the printing software in this scenario - printing software is not more susceptible to migration issues, it is just included in the list of potential concerns. If you ever get to the point where things are "not right" in several places and you cannot fix the problems, consider a clean installation of Windows 10.
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