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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP LASERJET M282
Microsoft Windows 10 (64-bit)

Hi All,

 

Does anyone know how you can set HP Laserjet M282's to scan from the AFD as default rather than flatbed directly on the scanner (Not going through the HP Scan app) but physically pressing the scan button on the device.

 

When selecting the scan option on the MFD button it defaults to the flatbed, I cannot see any option to change this.

 

I have installed the latest drivers, tried reinstalling, the setting in the HP Scan extended app is set to default to ADF when available. I have also installed the HP scan extended software. It works when I use the HP scan extended software but cannot scan from the AFD scanner as default when physically pressing the scan button.

 

Thanks in advanced,

Ibraheem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Ibraheem,

The HP Scan software does not support scanning from the printer front panel, only WSD Discovery of your operating system allow any such and preconfigured to Flatbed Glass.

 

You may change it to the feeder, but please keep in mind that WSD only offer image scanning, no document file types such as PDF are available for this method, only JPG pictures, and this will result in different file for each page and therefore not recommended.

 

Setting scanning to a Network Folder or Email will allow scanning documents as PDF too, so will be scanned to a single file.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi Ibraheem,

The HP Scan software does not support scanning from the printer front panel, only WSD Discovery of your operating system allow any such and preconfigured to Flatbed Glass.

 

You may change it to the feeder, but please keep in mind that WSD only offer image scanning, no document file types such as PDF are available for this method, only JPG pictures, and this will result in different file for each page and therefore not recommended.

 

Setting scanning to a Network Folder or Email will allow scanning documents as PDF too, so will be scanned to a single file.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Hi Shlomi, many thanks for your advice on this.

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