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‎04-27-2022 03:48 PM - last edited on ‎04-28-2022 09:53 AM by Retired

HP Recommended
Product: HP Photosmart 7520 e-All-in-One Printer
Operating System: Microsoft Windows 10 (32-bit)

Was using the automatic feeder feature of the scanner on my HP Photosmart 7520 when an error message Original Misdeed appeared.  Nothing will make it go away.  And now I can't even use the scanner bed to scan photos.  I've been using it successfully for a few weeks, and right in the middle of a pile of photos I have this issue.  Tried cleaning, many diagnostics, but message still comes up, even if I don't use the feeder option. Help!!

2 REPLIES 2

‎04-28-2022 09:49 AM

HP Recommended

Hello @lf101 ,
Welcome to the HP Support Community!

 

There are 2 solutions for you:

  1. An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Photosmart 7520 e-All-in-One... 
  2. Automatic document feeder does not pick paper or feeds too many sheets 

And you need to change this:

Andr1611_0-1651160981632.png

Hope this helps! Keep me posted.
Andr-1611

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‎04-28-2022 03:25 PM

HP Recommended

Unfortunately none of those things worked, but thanks for your time and effort.  

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