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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP ENVY 6020e All-in-One Printer

Screenshot 2025-01-22 at 10.47.51 AM.png

 

I just opened the new printer and this is the result of a scan.
Anyone can help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

How does it copy? 

If the copy is the same return it, defective scanner.




My profile on LinkedIn

View solution in original post

2 REPLIES 2
HP Recommended

How does it copy? 

If the copy is the same return it, defective scanner.




My profile on LinkedIn

HP Recommended

Same on copy, i wrote to the assistance and they already sent me another one

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