Scanning from HP officejet 6950 PDF not JPEG

[Kevin19631]

I have an all in one series HP officejet 6950 and my computer is Windows 10.

I want to use the printer interface to scan PDF's to my laptop but they all come through as JPEG instead.

How do I set the default on my printer to scan PDF?

(I understand that i can print pdf's using the hp smart app but would prefer to use printer interface to scan.)

[praveenbv]

Hi@Kevin19631, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document fix :-

HP Document:

HP Printers - HP Solution Center doesn't open 

 Solution Center GUI - Main Menu - is based on Flash.

Flash is gone and is never coming back.

>>> The GUI that opens the main Solution Center software menu depended on Flash.

HP Document:

HP Printers - HP Solution Center doesn't open 

Flash Player is permanently disabled as of 12-Jan-2021

The HP Solution center software is based on Flash:

https://www.adobe.com/products/flashplayer/end-of-life.html

Print software still works with applications. 

If / as available: Tools and other status reports are explained in your printer's User Guide.

Some of the possible solutions for Scan are included in this message.

1.  Start Scan using HP Scan executable

You might be able to simply start HP Scan / Scan using the program executable.

For example:

The old Solution Center Scan software is located in "Digital Imaging"

The name of the scan executable varies.

C:\Program Files (x86)\HP\Digital Imaging\bin\

OR

C:\Program Files\HP\Digital Imaging\bin\

Find and Double-Click on scan File name / executable.

For example:

hpiscnapp.exe 

OR

hpqkygrp.exe

2.  Windows Scan – Microsoft Store - Requires Windows 8 or higher

• “Get” the application from the Store >  Windows Scan

3.  Paint- the Original - Paint (mspaint) can be used to scan.

4.  NAPS2– “Not Another PDF Scanner”

• Download-Save-Install >  NAPS2 
• Not another PDF Scanner – free program scans PDF files and image(s) as .jpeg or PDF file(s).
• Includes an OCR feature – may need Ghostscript add-on (See NAPS2 forum entry)
• Read the Support pages for information
• Download, save, and install the NAPS2 software to use.

5.  HP Scan and Capture - Microsoft Store - Requires Windows 8 or higher

• Download-Save-Install   HP Scan and Capture

Hope this helps! Keep me posted.

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Have a great day!