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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎04-17-2024 11:00 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw

I am no longer able to scan to my windows 10 computer from my HP Color Laser Jet Pro MFP M283fdw printer. Today it is asking me to setup my printer which I have been using for over 2 years

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2 REPLIES 2

‎04-17-2024 11:38 AM - edited ‎04-17-2024 11:39 AM

HP Recommended

WiFi must been issued a new IP address by the modem

 

This video show how to reset the printer
https://www.youtube.com/watch?v=tq7C3Fwbx_I&ab_channel=CopyPrintScan

WiFi connect using it's control panel
https://www.youtube.com/watch?v=0aejWKmfBPk&ab_channel=CopyPrintScan

Full feature software
https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_W...

LaserJet Reference

 

 

Once you get the printer connected, get a network printout and find the IP4 address.

I recommend you log into the modem, lookup the IP address make it a fixed address.  That way it will never change.. Let me know if you need help with this.

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‎05-11-2024 10:08 AM

HP Recommended

Sorry but I have been away from my computer for an extended period of time. I have performed the first two options and it still will not scan from my computer. I have also attempted to connect to the software page and it states that the page is not found. Any other suggestions?

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