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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎10-10-2021 07:46 AM

HP Recommended
Product: HP 9010
Operating System: macOS 11.0 Big Sur

Hi everyone, Im hoping you can shed some light on an issue Im having.

I have a brand new HP 9010 Multi function printer and no matter what I do I cannot get the printer to scan from the document feeder to multiple PDFs, every time I add my documents to the feeder and scan them they are combined into one document and then uploaded as a PDF file... which makes the whole point of a document feeder somewhat pointless! 

I can scan to multiple Jpegs but for document archiving this is pointless as there are options within the printer to retain formatting, search functions etc... can anyone advise me.

Thanks
Jay




Category:
1 person had the same question
1 REPLY 1

‎10-12-2021 11:00 AM

HP Recommended

I have the same issue and as per HP support, there's no workaround for it. This defeats the purpose of a document feeder. So, now what I do is, after scanning multiple different documents, I choose the print option. In the print window I choose the pages I want to save to a particular folder and instead of "Print" I choose "save as pdf" option and select the folder I want to save that doc to. I am sure HP should be able to fix this. Will be happy to hear if anybody else has any other suggestions. Thanks.

 

Joe

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