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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎12-19-2021 11:43 PM

HP Recommended
Product: Hp deskjet 3755
Operating System: Android 9.0 Pie

Hi, when I try to scan from my Hp deskjet 3755 to my Android cell phone, it tells me "this feature is not supported by this printer"! Which is just not true. Can anyone help me please? Thanks

Category:
1 REPLY 1

‎12-23-2021 05:25 PM

HP Recommended

@Wally1231

 

Welcome to the HP support communtiy.

 

Could you elaborate on the issue for better understanding?

How are you trying to scan?

Sandytechy20
I am an HP Employee

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