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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 4520 All-in-One Printer series
Microsoft Windows 10 (64-bit)

Hello!  I am aware that I can scan multiple pages in one PDF via the desktop software, however, I'd like to scan multiple pages from the printer dialogs.  Is this possible?  Scanning to a computer doesn't seem to offer any additional dialogs to scan more pages.

3 REPLIES 3
HP Recommended

Hi @SleipOdin,

 

Thanks for stopping by the HP community. A very good day to you. I reviewed the post regarding scanning multiple pages of a document and save it to a single file. I will be delighted to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂 You are a valued HP customer and it is paramount to assist you with it. I take it as a privilege to share this platform with you. 

First off, to assist you better, I would require more information regarding this.

  • Did you check the printer settings?

For now, try these steps:

Please perform these steps correctly.

  • First, place a document on the flatbed and scan it.
  • Please do not save the file.
  • Instead, remove the scanned document, place the second page and click on the plus sign on the lower left corner to add to the already scanned image.
  • Then repeat the steps by placing subsequent pages and clicking on the plus sign.
  • The trick is to place the page and click on the plus sign on the lower left corner.
  • Then save the file by giving it a name. This should do the trick for you.

Alternately you could scan multiple pages into a single file from the ADF of the printer.

  • Please download  HP scan and capture from this link to scan

Please check this link on how to scan and it will display the plus sign on the lower left comer.

Please check the option "How do I save multi-page documents or multiple photos into a single PDF file?"

 

Here is a resolution for a different printer that might help.

Scan a multiple page document with an HP Photosmart 5510 -  Link1  The steps should be relevant for you printer also.

 

Here are other forum links for the same issue that might help.

  • Link 1:  How can I scan multiple pages into one pdf file with my HP Officejet 5740 printer: http://hp.care/2fBbhbF 
     
  • Link 2: How to scan multiple pages into one document  http://hp.care/2fBC1IW
  • Although these links are for different printers, the steps are relevant to your printer also.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

 

To simply say thanks, please click the "Thumbs Upbutton to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a terrific week ahead. 🙂

DavidSMP
I am an HP Employee

HP Recommended

I can scan multiple pages on my HP J4680 by placing them on the glass one page at a time. However I cannot scan multiple pages by inserting them into the document feeder one page at a time. I get the notice to place the next page in and hit scan, but the software tries to save the first page without accepting the additional pages. Isn't that strange?

HP Recommended

Here's the error code:

 

4 comma bracket bracket 2 comma 7 comma 80040007 close bracket close bracket

 
 

 

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