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- HP Community
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- Scanning, Faxing, and Copying
- Scanning multiple pages into 1 pdf document

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02-24-2014 07:00 PM
I am able to scan one page into a pdf document but need to scan several pages at one time to 1 pdf doc.
Microsoft windows Vista Home Premium 6.0.6002 service pack 2 build 6002, HP Officejet J6480 All in one. connect office jet by usb cable. hp help said to select HP Solution Center, click settings, point to scan setting, and then click scan preferences. When I click to open HP Solution center get this error message. Hp Solution Center cannot run because your device installation is not complete. I have downloaded the lastest software and reinstalled but still get the same error.
I am using the HP document manager 1.0 to scan and save into pdf. Thanks for your Help blessed_bw
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Accepted Solutions
03-04-2014 09:23 AM
Thanks for each of the suggestions. Finally I uninstalled all the software related to the HP Officejet J6480 and reinstalled. Then HP Solution Center opened and I was able to scan multiple pages into a pdf doc. thanks for all the help.
02-24-2014 08:11 PM
Hi,
Please try: Scan the first page then + second page .....
Regards.
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02-25-2014 09:30 AM
Hi Bh thanks for the post.
the DP Document manager does not have an advance tab. Maybe the software want handle multipages. Did not see any other software on hp site that would work with windows vista home premium and HP office jet J6480. If anyone know of another software package that might work then please post. Thank blessed_bw
03-04-2014 09:23 AM
Thanks for each of the suggestions. Finally I uninstalled all the software related to the HP Officejet J6480 and reinstalled. Then HP Solution Center opened and I was able to scan multiple pages into a pdf doc. thanks for all the help.
03-10-2017 02:19 AM
Solution is here.
Thanks HP expert.