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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-31-2021 01:00 PM

HP Recommended
Product: HP Photosmart C4680 All-in-One Printer/Scanner/Copier
Operating System: Microsoft Windows 10 (64-bit)

The original HP Solution Center software no longer scans (when it's launched, it just shows a screen with a script  "i" or "f";  some issue with Adobe no longer supporting something, as I recall).  Anyway, I found that hpiscnapp.exe will successfully scan.

 

However, I have yet to figure out how to use it to scan multiple pages into a single document.

 

Could anyone give me steps to do so?

Thanks, community!

Grampsof2

Category:
1 REPLY 1

‎06-03-2021 01:48 PM

HP Recommended

@Grampsof2

 

Welcome to the HP Support Community.

 

I recommend you to contact the HP Support Team regarding this as they can remotely access your Computer and help you with this.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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