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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎11-14-2016 02:25 PM

HP Recommended

I can't seem to figure out how to scan mulitple pages into one document.  When I open the printer and select scan, it only allows me to use flatbed and choose document or photo.  There are no options for multiple pages.  

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-15-2016 01:38 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this alternative Scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

This example will show you how to scan multiple pages:

 

Scanning Multiple pages using the ADF and Scan Glass

https://goo.gl/SpOH5L



Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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2 REPLIES 2

‎11-15-2016 01:38 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try this alternative Scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

 

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

This example will show you how to scan multiple pages:

 

Scanning Multiple pages using the ADF and Scan Glass

https://goo.gl/SpOH5L



Let us know if that works.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎11-16-2016 02:51 PM

HP Recommended

This worked!  Thank you!  You saved me from having to buy a whole other scanner. 

Was this reply helpful? Yes No
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