• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎02-18-2022 01:40 PM

HP Recommended
Product: HP OfficeJet Pro 9015e All-in-One Printer
Operating System: macOS 12.0 Monterey

Please help me.  I am trying to scan multiple photos from my OfficeJet Pro 9015e.  I just can't seem to figure it out.  Shouldn't be a problem with printers these days.

Category:
4 REPLIES 4

‎02-19-2022 11:33 AM

HP Recommended

Hi,

Please clarify your intention with scanning multiple photos.

Would you refer to Auto Cropping of multiple photos from the glass? scanning multiple pages from the ADF?



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎02-19-2022 04:39 PM

HP Recommended

Yes, I want to be able to put 4 4x6 photos on the class and scan them into my photos.

Was this reply helpful? Yes No

‎02-20-2022 01:32 AM

HP Recommended

Thanks for clarifying @ahbrees 

 

From the HP Smart app you may set the Source as Flatbed Glass and then check the box next to Detect Edges, be sure to keep some spacing among the originals placed on the flatbed glass.

 

Please let me know if you experience any difficulties,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-10-2022 03:05 PM

HP Recommended

Jumping in on this with same question.  Shlomil, I tried to scan two dissimilar sized pictures, checked Detect Edges, and source is flatbed glass.  Scan resulted in both pictures scanned with both pictures but I'm unable to separate into separate files without using a different app.  So, why can't I scan multiple photos at once into separate files?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.