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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Locked

‎04-12-2022 03:53 PM

HP Recommended
Product: HP OfficeJet Pro 8028 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

How do you scan multiple photos at once and get them saved as individual files? Nothing seems to work. It was very easy with my previous all-in-one printers. I have the HP 8020

1 REPLY 1

‎04-13-2022 10:25 AM

HP Recommended

@stwoods 

 

If you have not done so,

Install the Full Feature Software for the printer.

The full driver printer software supports printing from Word and other programs.

The printer software includes "HP Scan" that can be used to scan multiple photos from the flatbed / glass.

 

 

Videos

Technology Tips Gallery  From our HP Expert greenturtle

HP OfficeJet Pro 8020 / OfficeJet Pro 8030 – Video Library

 

Printer Software - Installation

HP Officejet Pro 8025 | 8020 | 8035 : Download and install full software solution (updated Feb2021)

 

Basic instructions

HP Printers - How to Scan

 

and / or

Place photos on the printer flatbed, face down, separated by about an inch (1 centimeter).

 

Open HP Scan > Select "Save as JPEG"

Select "Page Size" = Detect Photos

Open More > and check / adjust the sub-menu options > click OK where needed to save / exit a sub-menu

When ready, Click to Scan

 

Example - HP Scan - Main Menu - Save as JPEG - Page Size = Detect Photos

9025_HP_Scan_menu_JPEG_More_Image_All_59025_HP_Scan_menu_JPEG_More_Image_All_5

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

Open

HP OfficeJet Pro 8028 All-in-One Printer 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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