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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-21-2022 01:39 PM

HP Recommended
Product: HP ENVY Inspire 7958e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I have been trying to figure out how to scan multiple pages with my HP 7900. I know how to scan using the glass top but my printer has an auto feeder on top but when i choose the scan function it still try's to pull from the glass top which ends up being blanks and never pulls it from the top feeder. How can i fix that?

Category:
3 people had the same question
1 REPLY 1

‎03-21-2022 02:02 PM

HP Recommended

@MKemp813 

 

Its specs

 

           https://support.hp.com/lt-en/document/c07897742#AbT15

 

Unfortunately, looks like it supports scan from glass only as mentioned on page 36 of the following manual

 

          http://h10032.www1.hp.com/ctg/Manual/c07773132.pdf

 

BUT, please try the following software, hope it helps

 

                    HP Scan Extended

 

Regards.

BH
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