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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hp 6968
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The specs for the scanner are 1200x1200 optical but in hp smarts the max is 300 dpi.  What am I missing?

 

please help me make sense of this.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jaybegood 

 

If you were using Windows and the full driver printer software, the content could be scanned at a higher resolution.

Windows also supports scanning using the old Paint (mspaint) software to scan at higher DPI / resolutions.

 

Mobile printing / scanning uses the features available on the printer - for example, 300 DPI.

 

Example - HP Smart - Mobile - iPADOS - Source = Scanner (printer) - PDF / Image

HP_Smart_Mobile_Scan_PDF-Image_Options_5HP_Smart_Mobile_Scan_PDF-Image_Options_5

 

References / Resources

 

Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6968 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"



 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Jaybegood 

 

If you were using Windows and the full driver printer software, the content could be scanned at a higher resolution.

Windows also supports scanning using the old Paint (mspaint) software to scan at higher DPI / resolutions.

 

Mobile printing / scanning uses the features available on the printer - for example, 300 DPI.

 

Example - HP Smart - Mobile - iPADOS - Source = Scanner (printer) - PDF / Image

HP_Smart_Mobile_Scan_PDF-Image_Options_5HP_Smart_Mobile_Scan_PDF-Image_Options_5

 

References / Resources

 

Mobile Printing – Options for Printers

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series  >  Find your printer and supported applications.

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 6968 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"



 

Dragon-Fur

HP Recommended

Hey thanks Dragon-Fur.  I use my pc far less than I used to.  I new I was missing something. 🙂

HP Recommended

@Jaybegood 

 

You are welcome.

 

There certainly might be a way to do this - depending on your device, there might be "an app for that".  I've not checked into this in some time so I cannot make any recommendations that are not PC based.

 

Happy New Year 2022 !

 

 

Dragon-Fur

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