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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎01-16-2020 05:06 PM

HP Recommended
Product: HP J6480

My printer gives an error  message  "No Scan Options" when I try to scan a document to email.  Is there any way to resolve this?

1 REPLY 1

‎01-19-2020 03:40 AM

HP Recommended

Hi @JKBOAFO

 

Welcome to the HP Support Community. I'd be happy to assist you with the scanning issue. 

 

Please try these steps - HP Printers - 'No Scan Options' Message Displays on Printer (Windows) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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