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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

Unfortunately not. HP support only suggest to use the paid HP service. They don't want to help you here. They cannot understand that this is only software issue. So proposing to unplug the cord from printer is funny. The printer can scan using other (not HP) software. So conluding - it is only HP software issue

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