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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎08-27-2025 01:07 AM

HP Recommended

Hello,

I don't know how to get my Printer (as above ) to scan . I have a HP laptop and both printer and Laptop are WiFi. 

Printing is not an issue. 

Prior to me purchasing the new Laptop ( a couple of months ago) I could scan, however settings on this windows version are different and I am not getting a scanner to come up under Printers and Scanners. 

Any suggestions would be appreciated please. I have looked at utube and HP support and HP Support Assistant. 

No help with either. 

Thank you 

 

 

1 REPLY 1

‎08-27-2025 03:04 AM

HP Recommended

Hi @Smithy03 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=34GYEECFEUE&ab_channel=Printer

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers.

>> HP app replaces HP Smart

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