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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scanning to USB

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11-04-2023 11:46 AM
Hell- - When I try to scan to a USB on my HP OfficeJet Pro 8710, the printer screen says "insert a USB." When I insert a USB, the screen says "USB Storage Device in use." I've checked the previous postings and the recommendation to power off, insert USB, the power back on doesn't work..
11-05-2023 12:14 PM
Download User Guide or read page 52 (42 ) Scan to a memory device
NOTE:
- The printer does not support encrypted USB flash drives or USB flash drives using the NTFS file
system. - The printer does not support encrypted USB flash drives.
I'm not an employee of HP, I'm as volunteer here.
11-08-2023 10:10 AM
I have a Kingston Data Traveler 100 G3 , 32gb USB Drive.
I have formatted it to FAT using Ubuntu.
I have an HP M227fdw.
When I plug it in I get this error message.
USB Device uses an unsupported file system.
Reformat the drive using a FAT file system.
11-08-2023 11:01 AM
Here the Supported USB flash drives
These memories were tested:
Note: USB 2.0
Try this formatting:
If you still have a problem, please contact this forum: HP Linux Imaging and Printing
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.