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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
RickAtET
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Scanning to folder creates files with the same name

HP Recommended
M227fdw
Microsoft Windows 10 (64-bit)

My new LaserJet MFP M227fdw system will scan to a folder and email, but it always creates the same file name.  So when scanning to a folder it creates a file with the prepended name I created "scan" without any appended numbers.  So in my case they always are created as "scan.pdf".  I would have expected it to produce files like "scan00123.pdf" or something along those lines.  Every new scan just overwrites the first scan.

 

This is really not working as I thought it would.  Any help on this is appreciated.

 

Thanks!

2 REPLIES 2
Repairatrooper
Level 13
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Message 2 of 3
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HP Recommended

On pro models you should be able to set the scan to folder function to automatically add either a prefix or suffix to every scan. This is not a 277 screen capture but should have the same options

 

Repairatrooper_0-1614025704410.png

 

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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RickAtET
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I made a mistake and this actually worked as intended.  

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