Scanning to mobile device

[Jamie32]

I'm trying to scan a document from my printer to my tablet via the hp smart app, but when I hit scan, I just get the spinning wheel of death. I can print just fine from the tablet to the printer via wifi, but can't scan the other way.printer is a hpenvy photo 6200 series.

[TEJ1602]

@Jamie32, Welcome to HP Support Community!

Follow the steps below to scan using HP Smart App:

Scan items using your printer, and then save them, print them, or share them via email.

1. Place the item you want to scan on the scanner glass or in the automatic document feeder (ADF) tray.

2. Tap a Scan tile.

   

   NOTE: 

   On iOS devices, select the Scanner option.

    

   

3. Tap the Settings icon  to select the input source, color or black and white, and resolution.

4. Tap Scan.

5. For multi-page scans, tap the Add Pages icon , and then repeat these steps with another item.

You can also scan using your mobile device camera, for more detailed instructions on using the features refer to the document HP Printers - Using the HP Smart App (Android, Apple iOS)

Let me know the outcome.

Cheers 🙂

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