Scanning to personal email

[WmJohn]

How do I add my personal email to scanner?

WmJohn

[Echo_Lake]

@WmJohn

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Step 1: Set up scan to email  

Before you can scan to email, you must configure your email with a local email client, such as the Windows Mail app, Microsoft Outlook, Mozilla Thunderbird, or Windows Live Mail. If you already have a local client configured on your computer or do not want to scan to email, skip to the next step.

• Windows Mail app is pre-installed on all Windows 10 computers. Search Windows for mail, open the app, and then add your email address. If you are using Windows 8, go to How to set up email account in the Mail app in Windows 8.1 (in English).

• Microsoft Outlook is available for purchase at the Microsoft Store (in English), either individually or as part of the Microsoft Office Suite. Go to How to set up an Internet email account in Outlook 2013 or 2016 (in English) for instructions to add your email.

• Mozilla Thunderbird is available for download at Mozilla Thunderbird (in English). Follow the on-screen prompts to install Thunderbird and add your email.

• Windows Live Mail is no longer available to download but still works if you already have it. Make sure the email you want to scan to is added to Live Mail.

Step 2: Install or update HP Scan

Make sure you have the latest version of the printer software, and then make sure your printer is connected to your computer.

1. Go to HP Customer Support - Software and Driver Downloads.

2. Type your printer model, and then click Download next to the full feature driver under Driver-Product Installation Software.

   

3. Follow the guided setup instructions to connect the printer.

4. After the software installs, search Windows for HP, and then select your printer to open HP Printer Assistant.

   NOTE: If HP Printer Assistant does not download with your printer software, go to What other scanning methods or apps are available in Frequently asked questions (FAQs).

5. On the Scan tab, click Scan a Document or Photo to open HP Scan, and then continue to the next step.

Step 3: Set scan preferences

Change settings in HP Scan before you complete a scan job.

1. Scan Shortcuts

2. Show Viewer After Scan check box

3. Source options

4. Scan settings

5. More

1. Select a Scan Shortcut, such as Save as PDF or Email as JPEG.

   NOTE: To save or email a multi-page scan as a single file, select a PDF shortcut. Multi-page JPEG scans save as separate files.

2. Select the Show Viewer After Scan checkbox.

3. If your printer has both a document feeder and scanner glass, select Document Feeder if loaded under Source.

4. Make sure the other settings such as Page Size, Color Mode, and Page Sides match your scan job.

   NOTE: If you want to scan both sides and 2-sided scanning is not an option, you can add pages to your scan later.

5. Click More to change advanced settings, such as Resolution (ppi), Orientation, Destination, and File Name.

Step 4: Scan and edit

Load your document, complete the scan, and then edit, if necessary.

1. Load all pages into the document feeder. Look for a graphic with arrows on the document feeder to help you load your original pages correctly.

   NOTE: To avoid paper jams and feed issues, make sure the original pages fit easily into the document feeder. You can add pages to your scan job later.

   

2. In HP Scan, click Scan.

   The printer scans each page in the document feeder, and then HP Scan displays a preview.

3. Follow any prompts to flip and re-load the pages for duplex scanning.

4. To add more pages to your scan, click the Add pages icon on the bottom bar, load more pages into the document feeder, and then click Scan.

5. To remove pages from your scan, select a page, and then click the Delete page icon  on the bottom bar.

6. To change the order of your multi-page scan, click and drag pages into the order you want.

7. Double-click individual pages to rotate, crop, or change brightness and contrast, or click More for advanced options.

8. When you finish editing your scan, click Save or Send.

Here is the: https://www.youtube.com/watch?v=iRtGWMgKRnU HP YouTube on How to Scan to Email from Your Printer.

Hope this helps! Keep me posted for further assistance.
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