Scanning using HP Smart app from iPAd

[nev28]

Suddenly my HP Envy printer will not scan photos using my iPad HP Smart  app.

Message on iPad says " Scanning from the printer is not available hen connected remotely

"Whatever that means I am an 88 year old and not too clever with technology

[Dragon-Fur]

@nev28 

Welcome to the HP English Community --

When Televisions were finally invented, they did not have remote controls - there was on/off and a channel selector.

Programs went off the air at midnight.  I didn't get to see that very often, I was supposed to be in bed.  Smiling.

Things have changed a bit -- technology can be hard.  😎

One thing to check -

Make sure your iPad is switched over to your Wireless network (at home) and not using your "Data Network" like you would use if you took your iPad with you when you left the house.

What?

Your iPad, like your phone, can connect to your Mobile Service provider -- your "Data line".

If iPad is set to use your "Data line", it cannot see your printer because the Data line is for mobile and your Wireless and your printer are at home.

The basics here:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch 

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References / Resources

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