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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Office Jet 8600 Premium

Hello, I have the printer above and I would like to scan an old picture using the flat bed scanner technique rather than feeding into the document feed. Can you help with this?

 

Thanks 

 

Casey20131

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Sure.  From your scanning software select Flatbed instead of Document Feeder.

View solution in original post

3 REPLIES 3
HP Recommended

Sure.  From your scanning software select Flatbed instead of Document Feeder.

HP Recommended

Hello. I work with a Mac and the Office jet 8620. After the automatic download of macOS Catalina, my scanner does not accept any flatbed scans anymore. It will only scan through the automatic document feeder. How can I solve this?

Thx beforehand!

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
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• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
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Thank you


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