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‎11-30-2020 10:39 PM - last edited on ‎12-01-2020 05:01 AM by Retired

HP Recommended
Product: 8715
Operating System: Microsoft Windows 10 (64-bit)

Prior to a clean reinstall of Windows 10, I was able to scan multiple pages as one pdf file from the Printer Panel.  After reinstalling Win10 and HP8715 software, OJ8710c1_Full_Webpack_40.12.1161,  multiple pages scan as individual pdf files.  Prior to reinstalling Win10, I was using a 8700, 8710, and a 8715 printer when working from  three different offices.  I only reinstalled the HP8715 software for the principle work location.

How do I configure the printer to scan multiple pages as one pdf file?  Printer S/N is: [Personal Information Removed]

Thank you for assisting.

Category:
1 REPLY 1

‎12-01-2020 01:10 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you go to the HP Scan software (using your PC) and disable the "Separate file as each scanned page"?

Reference:

https://www.youtube.com/watch?v=PeX9lD7HPg8

 

The try do a scan using your Software before trying to scan from the front panel again.

 

The Front panel scan takes the last saved options from the software.

 

This resource will explain

https://www.youtube.com/watch?v=70GlNM9ytbc

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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Enable Scan to Computer for HP Printers (2017): For HP Officejet & Envy AiO Printers
Enable Scan to Computer for HP Printers (2017): For HP Officejet & Envy AiO Printers
youtube.com/watch?v=70GlNM9ytbc
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to enable the "Scan to Computer" feature for your HP Printers. The full feature software must be installed on your computer before this can be done. This other video will show you how to
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