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‎11-30-2020 10:39 PM - last edited on ‎12-01-2020 05:01 AM by Retired

HP Recommended
Product: 8715
Operating System: Microsoft Windows 10 (64-bit)

Prior to a clean reinstall of Windows 10, I was able to scan multiple pages as one pdf file from the Printer Panel.  After reinstalling Win10 and HP8715 software, OJ8710c1_Full_Webpack_40.12.1161,  multiple pages scan as individual pdf files.  Prior to reinstalling Win10, I was using a 8700, 8710, and a 8715 printer when working from  three different offices.  I only reinstalled the HP8715 software for the principle work location.

How do I configure the printer to scan multiple pages as one pdf file?  Printer S/N is: [Personal Information Removed]

Thank you for assisting.

Category:
1 REPLY 1

‎12-01-2020 01:10 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you go to the HP Scan software (using your PC) and disable the "Separate file as each scanned page"?

Reference:

https://www.youtube.com/watch?v=PeX9lD7HPg8

 

The try do a scan using your Software before trying to scan from the front panel again.

 

The Front panel scan takes the last saved options from the software.

 

This resource will explain

https://www.youtube.com/watch?v=70GlNM9ytbc

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Officejet 4650: How to use "Scan to Computer" properly
HP Officejet 4650: How to use "Scan to Computer" properly
youtube.com/watch?v=70GlNM9ytbc
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to use "Scan to Computer" properly. The feature uses the last known "Saved" settings of the Scan software. We will demonstrate how it works in this video. This is applicable to ALL the HP
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