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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎03-14-2016 01:11 PM

HP Recommended
Product: Envy 5530
Operating System: Microsoft Windows 10 (32-bit)

Since updating to windows 10 will not do complete scan of photos - just scans people seperately

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-15-2016 07:09 AM

HP Recommended

Hi,

Thanks for using the HP forum.

 

The following resource will explain where the settings are to scan a complete photo as a document.

 

HP Deskjet 2540 Scanning Tips

https://goo.gl/qfQyf4

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"

View solution in original post

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3 REPLIES 3

‎03-15-2016 07:09 AM

HP Recommended

Hi,

Thanks for using the HP forum.

 

The following resource will explain where the settings are to scan a complete photo as a document.

 

HP Deskjet 2540 Scanning Tips

https://goo.gl/qfQyf4

 

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No

‎04-08-2016 05:01 AM

HP Recommended

Thankyou!

Was this reply helpful? Yes No

‎04-08-2016 08:31 PM

HP Recommended

Hi,

Glad to hear that your issue is resolved and all is working well now.

Have a nice day!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Was this reply helpful? Yes No
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