Scanning

[Lenzoe]

My HP 2630 scans but only shows half page, it's as if on zoom.  I can copy perfectly.

[Raj1788 · Accepted solution]

@Lenzoe

Thank you for joining HP Forums. 

This is a great place to get support, find answers to your technical queries.

I recommend you delete the driver at the root level and retry, follow the steps below:

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers

Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/swdetails/hp-deskjet-2600-all-in-one-printer-series... to download and install the drivers.

Once done, update the printer firmware using this link: https://support.hp.com/us-en/document/ish_1776648-1643972-16

Restart the printer.

Keep me posted, how it goes! However, we'll try and follow up in next 24 to 48 hours to doublecheck on the issue.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)