Scanning

[Daro286]

Hello to all. I have a little issue with my new ST615. When i scanning yesterday a ducument,i put it in documents tray or glass. I select scann on printer display. I was asked for what device scann,and what format i want. Today i cant do that,no format question,only to what computer. And then i have to manually click on my pc screen Windows scan. 2 days ago i scann only touching my printer. No action was necesary on PC. All go to my Documents folder automaticly. What is the problem ?

[TEJ1602]

@Daro286, Welcome to HP Support Community!

If you already have the full-featured printer software installed, follow the steps below-

1. Click on the Printer Icon (on your desktop) and it will bring up the HP Printer Assistant.
2. Under the Scan menu, there is a “Manage Scan to Computer”, click on that.
3. Make sure that you “Enable” Scan to Computer. Also, make sure the tab “Automatically start Scan to Computer when I log on to Windows” is checked if you want to make this feature permanent.

Now, try scanning!

If you still have issues, follow the steps from the document HP Printers - Network Scanner Connection Error (Windows).

Hope this helps! Keep me posted. 

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