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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Lydia68
New member
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Message 1 of 2
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Scanning

HP Recommended
LaserJet Pro MFP M227fdw
Microsoft Windows 10 (32-bit)

I am getting vertical lines on my scanned documents.  I tried cleaning the area with a microfiber cloth, but I am still getting the vertical lines.

1 REPLY 1
Andr-1611
Level 15
Level 15
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Message 2 of 2
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HP Recommended

Hello @Lydia68 ,
Welcome to the HP Support Community!

 

How to scan, read here, then

scan a blank page

  1. using the document feeder
  2. using the scanner glass

then upload these two documents here.

 

Keep me posted.
Andreas

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