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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎10-09-2019 02:03 AM

HP Recommended
Product: Deskjet 3700
Operating System: macOS 10.14 Mojave

New printer, just out of the box. Copies and prints OK, but when I try to scan a document, I get a broad black band at the top.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2019 02:02 PM

HP Recommended

Hi,

Please try calibrating the scanner and check if that may help:

https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3700-all-in-one-printer-series/8949779...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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1 REPLY 1

‎10-11-2019 02:02 PM

HP Recommended

Hi,

Please try calibrating the scanner and check if that may help:

https://support.hp.com/us-en/product/hp-deskjet-ink-advantage-3700-all-in-one-printer-series/8949779...

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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