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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
Microsoft Windows 11

We can scan a document but where is it? We can’t find ot

1 REPLY 1
HP Recommended

@Bovtho 

 

Welcome to the HP Community --

 

What you do -- and where you look -- depends on the application or software (program) you are using to Scan.

 

To some extent, the app / software depends on the printer model, too.

For example, one model might include OCR software -- another printer might not include this feature.

 

?

 

Using what information we have:  Windows 11 and unknown printer

 

 

If you have it installed and set up >> Check in your OneDrive folder hierarchy.

 

Example - HP Smart - Windows - Scan > Document > Save

HP_Smart_Win_Scan_Document_Save_1HP_Smart_Win_Scan_Document_Save_1

 

Example - HP Scan and Capture - Menu - Settings - Destination Folders

Scan_and_Capture_Document-Photo_Settings_3Scan_and_Capture_Document-Photo_Settings_3

 

 

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References / Resources

 

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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Dragon-Fur

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