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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Scans but does not e-mail it

Create an account on the HP Community to personalize your profile and ask a question
04-21-2021 01:43 PM
My HP ENVY series scans very well but when I press e-mail, it will not e-mail it . It tells me : The HP Scan application cannot find an e-mail application installed on the computer. Please ensure your e-mail application is installed and properly configured.
Note: Internet based e-mail accounts are not supported.
My computer is Windows 7 and I have an aol address for my e-mail.
04-24-2021 07:22 AM
Welcome to HP Support Community
I would like to help
Please follow the instructions in this Link: https://support.hp.com/lt-en/document/ish_2275901-2074064-16
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee