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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Printer/Scanner

 My HP ENVY series scans very well but when I press e-mail, it will not e-mail it . It tells me : The HP Scan application cannot find an e-mail application installed on the computer. Please ensure your e-mail application is installed and properly configured.

Note: Internet based e-mail accounts are not supported.  

My computer is Windows 7 and I have an aol  address for my e-mail.

1 REPLY 1
HP Recommended

@Baclava1

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/lt-en/document/ish_2275901-2074064-16

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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