Scans from my HP Office Jet 8022

[CHarris3]

My HP Office Jet 8022 is only about 3 months old. I have not been able to get scans from the document feeder that are straight. The flatbed does just fine but all the scans that come from the document feeder are crooked. I am adjusting the paper guides I don't know what else to do, please help.

Charris3

[Dragon-Fur]

@CHarris3 

Welcome to the HP Community.

In general, I think it should work.

That said, there are some considerations.

For example, 

Does the printer pass the quality and alignment tests?

Solutions presented in the order to be considered / completed:

Resolve scan quality problems on HP printers

Is the paper size supported in the Document Feeder?

This question is easily answered - the information is provided in the Specifications:

Product Specifications for the HP OfficeJet 8022 All-in-One Printer (3UC65A) 

and

Scan File Format	JPG, BMP, TIFF, PDF, RTF, TXT, PNG
Scan Input Modes	Front-panel scan, copy, HP Software, EWS, Mobile apps
Scan Resolution, Enhanced	Up to 1200 dpi
Scan Resolution, Hardware	Up to 1200 x 1200 dpi
Scan Resolution, Optical	Up to 1200 dpi
Scan Size Maximum (ADF, Imperial)	8.5 x 14 in
Scan Size Maximum (ADF,metric)	215.9 x 355.6 mm
Scan Size Maximum (flatbed, imperial)	8.5 x 11.7 in
Scan Size Maximum (flatbed, metric)	215.9 x 297 mm
Scan Size Minimum (ADF, imperial)	5 x 5 in
Scan Size Minimum (ADF, metric)	127 x 127 mm
Scan Speed (normal, A4)	Up to 8 ppm (200 ppi, b&w), up to 3.5 ppm (200 ppi, color)
Scan Speed (normal, letter)	Up to 8 ppm (200 ppi, b&w), up to 3.5 ppm (200 ppi, color)

Scan Technology	Contact Image Sensor (CIS)
Scan Type	Flatbed, 1-sided ADF

Is the paper type / weight supported in the Document Feeder?

The paper type is a bit more a judgement call.

For example,

If you do not know the exact paper type of the original document (being scanned), you have to guess whether the paper is appropriate to use in the printer ADF.

What is needed?

The paper should not be other than a supported standard "Plain Paper" type and weight.

Auto Document Feeder Capacity

Standard, 35 sheets

Media Types	Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
Media Weight Recommended (imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weight Recommended (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)
Media Weights Supported, By Paper Path (Imperial)	16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
Media Weights Supported, By Paper Path (metric)	60 to 105 g/m² (plain); 220 to 280 g/m² (photo); 75 to 90 g/m² (envelope); 163 to 200 g/m² (card)

What?

If the paper is too heavy, the rollers might "catch" as the paper is traveling through the ADF.

If the paper is too light, the rollers might "slip" or fail to grab the paper correctly.

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