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‎08-31-2023 06:17 AM

HP Recommended
Operating System: Microsoft Windows 11

I have set up a new HP Envy Laptop on a new HP Smart tank 530 printer.

The laptop prints fine to the printer but any scans that I make on the printer do not appear on my laptop ??

Category:
1 REPLY 1

‎08-31-2023 08:27 AM

HP Recommended

@Harold2023 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

 

If you are printing from the printer to the computer.

If you have not yet done so,

Install the Full Feature Software on the computer

Video

 HP Smart Tank 500|651|655 printer: Download & Install Software & connect using Auto Wireless Connect

 

and / or...

================================

 Remove / Install the full driver printer software

 

If not done by this point...

 

Restart everything, including the router that controls you network.

 

Can't stand it?  At least restart the printer and the computer and any device you can stand to be without for a short time.

 

Next,

Run Windows Updates  --  If any updates are installed, Restart the computer and log in.

 

Next,

 

Printer - Full Feature Software - Install

 

If you have not done so, consider

 

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver adds at least two shortcuts to the Desktop:  Printer Assistant and HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

If the full driver printer software is (already) installed but not working,

  • Uninstall any printer software from Control Panel > icon view > Programs and Features
  • Restart the computer and sign in.

 

What if?

 

NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...

Microsoft: Fix problems that block programs from being installed or removed

OR

Revo Uninstaller (Free version)

then

Restart the computer and sign in

 

Next,

  • Check (for the Printer) in Devices and Printers  > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.

 

 

Next,

  • If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
  • Download and Save the Full Feature Software installation package or the Easy Start Software

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install  <<<

HP Smart Tank 530 Print and Scan Driver and Accessories 

 

 

Installation

  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator”
  • If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
  • After the software is installed, Restart the computer and log in

 

====================================

 

Optional – Supported for your printer

Next – HP Universal Scan Software - NOTE:  Model and Operating System version Dependent

 

 HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software. 

HPUS (also) installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

Note:  HPUS can be installed as standalone or installed after the full feature printer software.

After the software is installed, Restart the computer and sign in

HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

 

 

====================================

 

The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable

 

 

Example - Windows - Full Feature Software - Installed in Programs and Features

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

 User Guide - HP Smart Tank 530 series

 

Technology Tips Video Gallery from our HP Expert greenturtle

 Technology Tips YouTube Video Help for Printers

Technology Tips Smart Tank 530

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open

HP Smart Tank 530 Wireless All-in-One series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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