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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎05-16-2022 08:55 AM - last edited on ‎05-16-2022 09:03 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Scans on my Officejet Pro 9018 produce a solid vertical line near the right side of the page

1 REPLY 1

‎05-16-2022 09:53 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Not sure if this resource will be able to resolve the issue seen but worth a shot.

 

https://www.youtube.com/watch?v=WYx1ZfoGKfM

 

For more resources on using the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP AiO Printers : Resolving Vertical lines or bands on copied or scanned document
HP AiO Printers : Resolving Vertical lines or bands on copied or scanned document
youtube.com/watch?v=WYx1ZfoGKfM
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to resolve vertical lines or bands in a copied document. The lines are usually caused by a speck of dirt on the scanner glass or ADF scanner glass strip. This applies to All-In-One ...
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