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- Scans won't save to PC

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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1 REPLY 1
04-11-2019 01:37 PM
Hi,
From your Applications folder or its HP sub-folder delete any existing HP Scan or HP Easy Scan application, delete it by moving it to trash, then empty the trash.
Next install the latest HP Easy Scan below, it will be installed within the Applications folder:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...
If you experience any further issues, ensure the latest software is installed by following HP Easy Start below:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
Regards,
Shlomi
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